• Delivery date: Agreement on a mutually convenient date prior to delivery.
• In-home delivery: Transport to the desired location with protective measures (e.g. floor mats) for walls and floors.
• Proof of delivery: Photographic documentation of the final position. You sign the acceptance.

* Friendly reminder: The white-glove service does not include assembly. Please note this.

White Glove Service is only available in Germany. Customers from other EU countries are asked to contact our customer service department to clarify logistics before placing an order. Orders from non-service areas without prior confirmation may impact the delivery experience.

• Included in the price: All services mentioned above are already included in the total price of the product. No additional on-site fees apply.
• Exceptions: In certain situations, additional costs may arise on site. Please refer to the details in the.