Smart fitness equipment
Accesories
Buying advice
Why shop in the Speediance online shop?
Short questions and answers
When will my order be delivered?
Orders are processed within 72 hours. Delivery takes 7-15 business days.
Once your order is on its way, you will receive an email with tracking information so you can follow its progress.
Is shipping free? Are there hidden fees?
Shipping within Germany is free; shipping costs apply to other remote European areas.
For a more convenient and stress-free delivery, you can also choose our worry-free service.
Shipping details: Learn more
What happens if I am not satisfied with my purchase?
No problem – you can receive your product within 14 days after delivery Return for a refund, provided the return conditions are met.
Return details: Learn more
Is there a guarantee on the product?
Yes! Every purchase includes a standard warranty with the option to purchase an extended warranty for longer protection and support.
Warranty details: Learn more
Can I extend the warranty after purchase?
Yes! You can within the Standard warranty period Add an extended warranty for additional protection and ongoing support.
What happens if something goes wrong after delivery?
Our support team will help you with troubleshooting, repairs, or replacements.
Contact us anytime:
- E-mail: after-sales@speediance.com (24/7)
- Phone: 855-200-2702 Mon-Fri: 4:00 PM–1:00 AM (CET)
- Live chat: Mon–Sun: 07:00–15:00 & 16:00–01:00 (CET)
